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OUTLET
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Free Shipping Over $100 (US) and 365-Day Returns
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Frequently Asked Questions
Frequently Asked Questions
Pre-Order Status / ETA?
August 14, 2023
Shoes have arrived at our 3PL warehouse! Here’s our estimated remaining timeline: Sep 21: 3PL wa...
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Shoes Too Big? (Carets.com)
February 15, 2023
"Exchange" for smaller size. Sorry for the fit issues! No worries, we're here to help with all t...
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Toe Cleavage?
December 22, 2022
“Toe Cleavage” refers to the gaps between your toes, made visible in shoes with a low-cut vamp. W...
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Removing / Replacing Insole?
July 26, 2022
Do you want to remove and replace our insoles with your own? I'll give you the best of my knowled...
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Dress Boots Waterproof?
July 26, 2022
Our Ares Dress Boots will hold up as well as similarly styled leather boots, such as Red Wing Iro...
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Ethical Manufacturer?
March 14, 2022
Our shoe manufacturer pays above market wages and factory workers have a good working environment...
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How to Use Shoe Trees?
September 28, 2021
Here are 4 tips on how to use shoe trees, with more explanation below. The left shoe tree goes i...
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Glue for Outsole Repair?
July 29, 2021
We recommend Aquaseal+SR (Shoe Repair) by Gear Aid brand. It is easier to work with, doesn't have...
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Which Style?
July 10, 2021
Falcon Wingtip is the best for showing off a little. The intricate detailing also makes it more a...
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Shoes Too Small? (Carets.com)
July 02, 2021
"Exchange" for bigger size. Sorry for the fit issues! No worries, we're here to help with all th...
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Construction Method?
April 28, 2021
Carets oxfords are made with Board-Lasted Cement construction, which sets them apart from most dr...
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Leather Care?
January 26, 2021
We recommend a hybrid approach of Professional and DIY At-Home Care. Start with a professional s...
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