Frequently Asked Questions
Shipping, Returns, Exchanges
365-day "Test Drive" We give you 365 days (one whole year!) to decide whether Carets are your new favorite shoes. Unlike other shoe companies, we're okay with you wearing your...
Shipping, Returns, Exchanges
365-day "Test Drive" We give you 365 days (one whole year!) to decide whether Carets are your new favorite shoes. Unlike other shoe companies, we're okay with you wearing your...
Return for Reasons Other than Sizing?
We’d be happy to help you with a return! Please reply to any of your order emails, or use the chatbox on the bottom-right of this website. We'll ask you...
Return for Reasons Other than Sizing?
We’d be happy to help you with a return! Please reply to any of your order emails, or use the chatbox on the bottom-right of this website. We'll ask you...
Determination Outsole Exposed Stitches?
It makes sense to be concerned about these stitches being exposed to the ground, where they can be worn away with friction. However, we feel like this is the better...
Determination Outsole Exposed Stitches?
It makes sense to be concerned about these stitches being exposed to the ground, where they can be worn away with friction. However, we feel like this is the better...
No Elastic Boot Laces?
Elastic laces are awesome, but if you want to have the "slip on" function, it will only work with fewer eyelets. Elastic laces work really well with styles like chukkas, which only...
No Elastic Boot Laces?
Elastic laces are awesome, but if you want to have the "slip on" function, it will only work with fewer eyelets. Elastic laces work really well with styles like chukkas, which only...
Why is DETERMINATION Not a Farm Boot?
You might have noticed in various reviews that people are using the Determination in soft ground with no issues. The reason why we don't promote them as field-friendly is because we...
Why is DETERMINATION Not a Farm Boot?
You might have noticed in various reviews that people are using the Determination in soft ground with no issues. The reason why we don't promote them as field-friendly is because we...
Nubuck Care?
Nubuck is a very low maintenance leather. In general, smooth grain leather uses different products from hairy nappy leather (e.g. nubuck, suede, roughout). Nubuck is smooth grain leather that is...
Nubuck Care?
Nubuck is a very low maintenance leather. In general, smooth grain leather uses different products from hairy nappy leather (e.g. nubuck, suede, roughout). Nubuck is smooth grain leather that is...