Frequently Asked Questions
Shipping, Returns, Exchanges
365-day "Test Drive" We give you 365 days (one whole year!) to decide whether Carets are your new favorite shoes. Unlike other shoe companies, we're okay with you wearing your...
Shipping, Returns, Exchanges
365-day "Test Drive" We give you 365 days (one whole year!) to decide whether Carets are your new favorite shoes. Unlike other shoe companies, we're okay with you wearing your...
Return for Reasons Other than Sizing?
We’d be happy to help you with a return! Please reply to any of your order emails, or use the chatbox on the bottom-right of this website. We'll ask you...
Return for Reasons Other than Sizing?
We’d be happy to help you with a return! Please reply to any of your order emails, or use the chatbox on the bottom-right of this website. We'll ask you...
Shoes Too Big? (Carets.com)
"Exchange" for smaller size. Sorry for the fit issues! No worries, we're here to help with all the guidance and solutions we offer you. How Should My Shoes Fit? The...
Shoes Too Big? (Carets.com)
"Exchange" for smaller size. Sorry for the fit issues! No worries, we're here to help with all the guidance and solutions we offer you. How Should My Shoes Fit? The...
Shoes Too Small? (Carets.com)
"Exchange" for bigger size. Sorry for the fit issues! No worries, we're here to help with all the guidance and solutions we offer you. Did you try without the insole? All...
Shoes Too Small? (Carets.com)
"Exchange" for bigger size. Sorry for the fit issues! No worries, we're here to help with all the guidance and solutions we offer you. Did you try without the insole? All...
Topline Hitting Ankles?
Sorry to hear about the topline bothering your ankles! We know that the topline will break-in to a softness that is comfortable for you. However, we don’t want you to...
Topline Hitting Ankles?
Sorry to hear about the topline bothering your ankles! We know that the topline will break-in to a softness that is comfortable for you. However, we don’t want you to...