No worries, we're here to help with all the guidance and solutions we offer you. Click here for more information >

No worries, we're here to help with all the guidance and solutions we offer you. Click here for more information >

Here's a couple things you can provide me to better help you choose a size. It really helps us to get answers to all 3 questions. This way, you'll have the best chance to have shoes that fit on the first purchase, and you won't have to deal with the hassle of returning the shoes. Click for more >

Do you have an older version, and want to know how the newer versions fit?

Every version we have between v1 and v4 are made on the same "last", which is a plastic mold around which shoes are made. The last shapes the external silhouette and the internal dimensions. So in theory, a size 10 in versions 1, 2, 3, and 4 should all fit the same.

In practice, there is some variation in how they will actually fit.

First, the leather. v1 had a super soft leather, v2 a rather stiff leather, v3 a soft leather, and v4 a softer leather.

Second, v3 and v4 have a thin layer of Poron under the leather footbed, so they have a little less volume than v1 and v2.

Third, newness. A brand-new shoe will fit looser than a worn shoe, because the leather is still taut. As heat, moisture, and movement break in the leather, it will fit closer to your feet.

All that said, if you've ordered from us before, and the size you have fits well, I would recommend ordering the same size in the new version.

The W stands for Wide. All of our shoes are Wide width. Most of our customers already have wide feet, or their feet are going to get wider as they wear barefoot-style shoes like ours and exercise barefoot. Still, plenty of people who have Medium or even Narrow feet have found a comfortable fit with our shoes by sizing down.

If the size you order doesn't fit, and you’re in the US, we got you covered with 365-day FREE returns and exchanges. If you’re outside the US, you’ll have to send the originals back to us, but we will ship your replacements for free. Regular wear is okay. Just make sure they’re clean and no irreparable damage and you’ll get a full refund.

We don’t offer half sizes at the moment, and there are a couple reasons why.

Since our shoes were first released in 2013, only a few customers have tried 2 sizes and returned both because they needed that perfect half size in between. It has happened, but it is very rare.

This is probably because, while fit for any shoe is important, the fit for casual and dress shoes is not as demanding as athletic shoes for competition.

We also offer accessories to help with shoe fit, in our Outlet Store.

With our patented hollow heel design, each size of our shoes requires its own outsole mold, which are at least $1,200 each. As a small company, we have to be very strategic with our capital.

We don’t currently have plans to make bigger sizes than US Men's 14 Wide. Our end sizes such as 7, 13, and 14 are already very slow sellers. With our patented hollow heel design, each size of our shoes requires its own outsole mold, which are quite expensive. As a small company, we have to be very strategic with our capital.

We are planning to make US Men's 6 Wide, but don’t currently have plans to make men's shoes smaller than that. Our end sizes such as 7, 13, and 14 are already very slow sellers. With our patented hollow heel design, each size of our shoes requires its own outsole mold, which are at least $1,200 each. As a small company, we have to be very strategic with our capital.

Here is a note from our Founder, Mountain: "As a smaller guy, I know the struggle. The reason why we even make size 7 is because that's my size. My go-to jacket right now is actually a North Face Ventrix, in Women's Medium. The Men's Small was still big on me."

We're going to launch our first women's shoes next year, which will be smaller in size and narrower in width. Is this something you'd be open to trying? If you’re interested, please subscribe to our newsletter: https://manage.kmail-lists.com/subscriptions/subscribe?a=MXYtNd&g=KvwgD8. It's the best way to stay up to date on sales and promotions, new product development, production, and availability. You'll also be automatically entered in our monthly giveaway as well!

Finally, here is a list of companies that make custom-sized barefoot shoes. https://anyasreviews.com/custom-barefoot-shoe-brands-for-hard-to-fit-feet/ Wish you the best of luck!

Why do we sell accessories to optimize fit? Shouldn't they just fit perfectly out the box, with no modifications?

Dress shoes are technically dress clothes, and share similar characteristics. Unlike puffy skate shoes or baggy hoodies, the materials and patterns of dress shoes and dress clothes have precise margins for fit. That can be seen as inconvenience. That can also be seen as refinement.

It's very rare to find blazers, suit jackets, dress shirts, dress pants, etc. that fit perfectly when buying off-the-rack. It's almost a given that we'll have to take it to the tailor, pay for their craft, and come back in a few days to pick it up. You might even need to leave it again for more adjustments.

If we want something that fits better without modification, we can pay double the price for made-to-measure, or pay triple the price for bespoke. Even with these though, you'll likely have to make some adjustments. The difference here is that the adjustments are included in the price.

So why would we expect our dress shoes to fit perfectly, without modifications? Especially since the thicker materials of dress shoes and the demanding ergonomics of feet require even more precision in dress shoes than dress clothes?

Fortunately, modifying your shoes to optimize fit is way easier than going to the tailor for your clothes. You can apply them yourself, in seconds or minutes, without expert help. If you need them replaced, they are available at most drug stores, supermarkets, shoe stores, and shoe repair shops. We recommend calling before going to confirm product availability.

With dress shoes, just like with dress clothes, you have the option of paying double for made-to-measure, or paying triple for bespoke. However, we think it's a better idea to just give accessories a shot.

Often times, you'll only need the accessory for a short while, until the shoes are broken in (Carets have a significantly shorter break-in, if any, than conventional dress shoes). Our accessories either provide a barrier between your feet and a harder part of the shoe, or they close the gap between your feet and a looser part of the shoe. With time and wear, your shoes will soften up and fit closer to your feet, and you won't need accessories anymore.