Frequently Asked Questions
No Pre-orders for the Outlet Store?
Pre-orders are not available for the Outlet Store. If the item you select says “OUT OF STOCK | PRE ORDER FOR NO PREORDERS ($n/a OFF)”, it's really out of stock. Please don't...
No Pre-orders for the Outlet Store?
Pre-orders are not available for the Outlet Store. If the item you select says “OUT OF STOCK | PRE ORDER FOR NO PREORDERS ($n/a OFF)”, it's really out of stock. Please don't...
Why are all the women wearing heels in your video?
In our Indiegogo video, every single person that our main actor interacts with is wearing a traditional style shoe, women and men. The purpose of our shoe is to allow a...
Why are all the women wearing heels in your video?
In our Indiegogo video, every single person that our main actor interacts with is wearing a traditional style shoe, women and men. The purpose of our shoe is to allow a...
Pre-orders / Crowdfunding
Our company was born through a crowdfunding campaign, where customers pledged money first. We're very supportive of this business model, both as makers and customers, because it helps small businesses...
Pre-orders / Crowdfunding
Our company was born through a crowdfunding campaign, where customers pledged money first. We're very supportive of this business model, both as makers and customers, because it helps small businesses...
Which Price?
Thanks for reaching out! I'm sorry about the confusion with pricing. The Main Store page shows the lowest priced variant of that product, and some of the sizes are on...
Which Price?
Thanks for reaching out! I'm sorry about the confusion with pricing. The Main Store page shows the lowest priced variant of that product, and some of the sizes are on...
Swell Rewards Program?
We've decided to discontinue the Swell Rewards Program. If you'd like to redeem points you've earned while we had the program, please email care@carets.com for assistance. Thank you!
Swell Rewards Program?
We've decided to discontinue the Swell Rewards Program. If you'd like to redeem points you've earned while we had the program, please email care@carets.com for assistance. Thank you!
QuadPay
Frequently Asked Questions about QuadPay Can you split the payments between different credit cards? Yes, you can do that on QuadPay, but you'll have to switch it over manually between...
QuadPay
Frequently Asked Questions about QuadPay Can you split the payments between different credit cards? Yes, you can do that on QuadPay, but you'll have to switch it over manually between...