Frequently Asked Questions
Pre-Conditioning Leather?
Our finishing department applies a light coat of cream to your shoes, so you do not need to condition your shoes before first wear. You can apply cream or polish for additional shine...
Pre-Conditioning Leather?
Our finishing department applies a light coat of cream to your shoes, so you do not need to condition your shoes before first wear. You can apply cream or polish for additional shine...
Matching Shoe Color with Your Pants, Suit, and ...
Here’s a great infographic that shows you which color shoes generally match with which color clothing. For more detail, here is the full article. Now, think about what you'd like...
Matching Shoe Color with Your Pants, Suit, and ...
Here’s a great infographic that shows you which color shoes generally match with which color clothing. For more detail, here is the full article. Now, think about what you'd like...
Waterproofing?
Do Carets need waterproofing? Can Carets be waterproofed? Most of our customers don't waterproof their Carets. The cement construction of Carets is much more water-resistant than the strobel construction of...
Waterproofing?
Do Carets need waterproofing? Can Carets be waterproofed? Most of our customers don't waterproof their Carets. The cement construction of Carets is much more water-resistant than the strobel construction of...
Tongue Pad (or Heel Grip) Removal?
Thanks for reaching out! I'd be happy to send you another pair of tongue pads. You don't need to put in another request, they're already packed and labeled for pickup. ...
Tongue Pad (or Heel Grip) Removal?
Thanks for reaching out! I'd be happy to send you another pair of tongue pads. You don't need to put in another request, they're already packed and labeled for pickup. ...
How to Tie Our Laces? The "Berluti" Double Knot
The Best Way to Tie Our Elastic Laces We recommend using the Berluti knot for all your laced shoes. It's a neat knot that stays tied. This is especially useful for your...
How to Tie Our Laces? The "Berluti" Double Knot
The Best Way to Tie Our Elastic Laces We recommend using the Berluti knot for all your laced shoes. It's a neat knot that stays tied. This is especially useful for your...
Arch Support?
Why don't we have Arch Support? Can it be inserted? Here is a great article from our friends at Natural Footgear, "What is Natural Arch Support?" We agree with their...
Arch Support?
Why don't we have Arch Support? Can it be inserted? Here is a great article from our friends at Natural Footgear, "What is Natural Arch Support?" We agree with their...